Pitfalls in the internal rules of bookmaker


The bookmaker's rules are, in fact, a legal document under which you put your signature. Therefore, it is important to study them even before you place your first bet. Even if the bookmaker is legal in Russia, the regulatory authorities in disputable situations between the bookmaker and the player are guided primarily by the internal rules of the bookmaker, with which the bettor agreed upon registration.

Double standards in the rules of bookmakers

The main problem for bettors is that the rules of the vast majority of bookmakers are just a hotbed of double standards with a strong inflection towards the benefit of bookmakers, and they almost do not protect players at all. Today we will consider some of the most striking examples, and how they can threaten players.


In general, the basic rules of almost all bookmakers are written like a blueprint. According to them, bookmakers have the right to create whatever they want, and they won’t get anything for it. The only difference is that some desks regularly abuse this right, while others - only for the purpose of real protection of their interests. All this once again emphasizes the importance of choosing a bookmaker for the game.


Examples of similar items in the BC rules

Fixed games. For example, the “Marathonbet” company is extremely concerned about the problem of fixed matches, as well as more global things, such as honesty and transparency in sports. Based on this concern, they have taken the right to void winnings on any match bets that they find suspicious. Interestingly, do they also reset the lost bets on these matches, or simply take all the profit from each “suspicious event”?

This also includes clauses about syndicate bets, the influence of the player on the result of the match, bets on aftergoals and other errors when the player supposedly places a bet after the actual outcome has occurred. All this is almost unprovable and can be applied, in theory, at any moment and even without additional explanation of the reason.

The so-called “syndicate bet” could be triggered by the release of a free prediction for a match from a popular capper for a particular office. To prove involvement in the influence of people on sporting events in general should be the court, and not the overly suspicious security service of the bookmaker. And a live bet almost at the same time as the outcome could be a coincidence.

In general, almost all bookmakers “have every right” to block any account only on the grounds that they suspected the player of any fraudulent activities. The wording of this paragraph is as vague as possible and consists of literally seven words, which, if desired, can be adjusted to anything - from an innocent one-time bet of a player on a mistake in a line to a real exploitation of site vulnerabilities.

By the way, according to this paragraph of the rules, bookmakers can not only nullify your winnings, but also block your account with the confiscation of all funds on it. And individual bookmakers do not use it so rarely.

However, bookmakers have rules that allow you to get rid of players in a lighter way. If a bettor “wins too much”, that is, he has some insiders and positive game models, then he will simply be cut his account to one ruble per bet. At any time and without explanation. After that, the account, in fact, becomes unusable.

And in order to delay and even wring out big wins, you can apply the rule of “re-verification of the player’s identity”. The security service initiates a check that can drag on for months on completely legal grounds. The bookmaker will request more and more exotic documents, respond once a week, constantly “lose” or “reject” scans and photos. As a result, often, the player simply leaves this won money in the bookmaker or drains it on the first matches that come across.


The funny thing is that with such powerful rights, the bookmaker has practically no obligations. The rules clearly state that the office is not responsible for anything at all, neither for technical failures on the site due to which the client suffered losses, nor for the safety of personal data and funds on the client's account. Not even for the correctness of the data provided - coefficients, team names, current score in the match, and so on.


What other points of the rules must be paid attention to

The above rules are almost universal, it’s just that some bookmakers use them rarely and on business, while others abuse them for personal gain. But there are more individual points that also need to be studied.

Among them:

  1. Points about registering an account. Some companies prohibit citizens of specific countries from playing on their sites. This is due to international law, licensing and other nuances. The bottom line is that even if you can somehow register on the Marathonbet website from the USA or France, it will be almost impossible to get a win. The same can be said about the various age limits, which may vary from country to country.

  1. Points about the calculation of rates by sports. They are especially different in tennis. In the same situation, after removing a player from a match due to an injury, two different offices can make different payments - one return, the other a loss or a win. There are such nuances in other sports, as well as in relation to failed or interrupted events in general.

  1. Points about the bonus program. A good half of the disputes between players and bookmakers arises from a misunderstanding of the first full scheme for receiving bonuses. Bettors read only the advertising “cover” of the bonus and immediately run to make a deposit without having studied the basic conditions written in the “fine print”.

  1. About depositing and withdrawing funds are also very important points. They tell you which deposit and payout methods you can use in your country. What are the commissions, limits, time limits and so on. Also, the situation with taxes is usually signed there - whether the bookmaker compensates the tax for players, how much it removes from winnings and under what circumstances.


In general, there are a lot of nuances in the rules of bookmakers and they must be studied at the stage of choosing a bookmaker. And yet the main thing is the reputation of the company, you need to focus on it. Because the main points of the rules are essentially the same for everyone, but not everyone uses them illegally.

Moreover, the “legality” of a bookmaker’s office in Russia will not particularly save you. Among legal bookmakers, as well as among offshore ones, there are also good bookmakers, and there are bad ones. Who will treat you incorrectly, referring precisely to their own rules. And the “state protection” promised to you will echo these same rules. Even if they are fundamentally unfair.

By and large, now it is more or less realistic to only achieve the payment of a specific winnings from the bookmaker through the courts, and even then, such cases are very rare. And appeals to any regulatory authorities with blocking, account cuts or verification delays are completely meaningless. Most likely, they will simply tell you there, something like: “You yourself agreed to such conditions by ticking the box during registration.”